10 hours a week
usd / month / user
Professional Software Programmers
Wordpress, Magnento or HTML
Unlimited Requests & Revisions
MORE FAQ's BELOW
160 hours per month
usd / month / user
When you subscribe to any service, you get 2 to 4 weeks (depending on the service offered) to try the service at no cost. We use the trial period to ensure we understand your working style, your expectations and to ensure we have the right people working for you based on your needs.
You can send us as much work as you want; however, please keep in mind that with our fractional service turn times are not in real-time as you are sharing resources with other customers. Based on this being a shared resource, it may take longer to get the work completed. We will let you know what to expect in terms of turn times.
You have a direct line to us. Communications will occur mostly by email and our online portal, but also by phone, Skype, and live chat. We also use online platforms for project management to which you will have access.
The key to receiving what you expect is providing feedback, feedback, feedback. Our team learns very quickly about your expectations, so don't hesitate to tell us what you like and don't like!
For fractional services, the turn times are typically 24 hours or less on most jobs.
For full-time services, we work on the jobs in real-time. However, actual turn times for any job is highly dependent on the complexity of the work provided.
This depends on the complexity of the work provided. If it's complicated, don't expect us to turn things around in minutes. During the first few weeks of working together, we will be able to give you an assessment of what sort of turn times to expect for the type of work you have for us.
Creating new pages or posts
Custom template creation
Simple and complex web forms
Modifications to headers or footers
Modifying existing layouts
Renaming pages or files for optimization
Modifications to keywords, page title etc.
Fix broken links
CMS and plugin updates to prevent hacking
Adding or updating any text on your website
Adding or updating pictures, text or videos on your website
Adding or updating links on your website
Adding or updating any files or documents
And much more…
"Fractional" services are handled by a part-time employee. These employees work, not only for you but for a number of clients. They can typically handle 1 file and a few revisions per day which translates to approximately an hour a day, per client, at most.
"Full-time" services are handled by employees assigned to you 100%. They do not work for any other clients. The work during your business hours and with a 40 hour work week.
Do I need to register using my credit card?
Due to the number of trials we offer, we want to ensure we provide free trials to serious customers. When you register, we will ask you for your credit card details. But your card won’t be charged until after trial period is over. We encourage you to please try us out on at least 2 jobs during your trial.
As well, we use Stripe to process credit card transactions, so your details are very safe. We don't store any credit card information.
If you happen to decide to cancel just let us know as email@example.com, but we know that you're going to love us!